About

FAQ

• Where is the store based?

  Aurora, IL

• Do you accept orders placed outside of the US?

  We sure do! Adore Her cargo loves to travel the world.

• How long will it take to receive my order?

  You will receive an email confirmation with a tracking number as soon as your purchase has been processed. Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks. Shipping time does not take into account the time for needed processing for each order.

  Note: We are not responsible for any packages that get lost or stolen in the mail. Please contact your local post office immediately if your item has not arrived by the estimated tracking time.

  We are not responsible for items that a have been lost at customs in international countries. Your order was shipped last year, and we always ship items to the EXACT address stated. Customs reserves the right to seize any item that comes into the country, and we are not responsible or required to give refunds out for what customs decides to do with packages. We apologize but we cannot be held responsible for this. It is the customers job to make sure they know the rules of customs in their country.

• How do you make your jewelry so beautiful?

  Shh! It's a secret! Order to take part in the magic though :)

• Are you accepting any sponsors at the moment?

  Yes we are! :)

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• What is Storenvy?

  This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

• How do I pay for my order? Is it secure?

  The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

• What if something is wrong with my order?

  If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.